FAQ

FAQ

Q. Do I have to register to shop at www.yashgallery.com?

Yes, we don’t offer shopping as guest. You can also log in using your Facebook and Gmail id to shop at www.yashgallery.com .

Q. Can I edit my personal information?

Yes, you can edit your personal information in the “My Account” section.

Q. How do I register?

To register, please click on the registration link on our website. After your registration is complete, you are entitled to receive regular updates and can avail all of the services offered at www.yashgallery.com .

Q. What kind of products do you sell online?

Yash gallery offers ethnic wear Kurtas and accessories across all womenswear categories.

Q. Do I have to disclose my e-mail id and phone number for registration?

Yes, it is important to disclose these details as it helps facilitate a smooth operation and ensures a secure shopping transaction for you. Rest assured, your data will remain secure with us.

Q. What if I am not available when you deliver the merchandise?

Courier companies usually call the customer to check their availability. In case the delivery fails, the order can be re-dispatched after taking appropriate instructions from the customer.

Q. Is my personal information secure at www.yashgallery.com?

Absolutely. Please see our Policy section to know more.

Q. Can I change the shipping address of the order?

Yes, you can change the shipping address before your order gets shipped. Kindly contact our Customer Support team immediately to ensure it is changed before the dispatch.

Q. How do I get a new password?

Click on ‘Forgot Password’ option available on the Sign in/Register page and a link to re-set your password will be sent to you via email to your registered email id.

Q. What are the shipping charges, are there any additional charges?

Free shipping is available on all products across India, subject to a minimum order value. A Non-Refundable charge of INR 100 may be applied to all orders below INR 800.

Q. How do I get in touch with www.yashgallery.com?

You can get in touch with our Customer Support Team at +91-8875871311 from 10:00am to 7:00pm IST(Monday to Sunday) or email us at support@yashgallery.com  .

Q. What do I do if my order is received in a damaged condition?

If you notice that your order is damaged or tampered, kindly refuse to accept the delivery and return it to the courier personnel with the original packaging material. Request you to get in touch with our Customer Support team immediately and we would be more than happy to exchange the garment for you.