If you visit us at http://www.yashgallery.com (Website) you accept these terms and conditions.
1. Your Privacy
2. Privacy Assurance
- We will not share or rent your information with third parties except our agents and alliance partners. We use personal information to provide the services you request. Any third party with whom we share the information shall maintain reasonable level of confidentiality and data security as required under law.
3. Electronic Communication
- When you visit our site or send e-mails to us or give us your feedback, you are communicating with us electronically. You consent to receive communications from us electronically. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
4. Payment and Account Information
- Your account history with us including all billing information and communications, payment history etc. We maintain this in encrypted form on secure servers.
Products can be returned within 7 days from the date of delivery. Payment Refunds are applicable only in case of damaged product or delivery of incorrect size (size other than that ordered). In all other cases, replacement or eVoucher (1 year validity) is available.
Returns and Replacements are done free of cost if wrong products (incomplete sets or incorrect style), wrong sizes or damaged products are received by the customer. If customer did not like the product or want a different size it can be replaced but customers need to ship the item to us and pay for shipping .
Exchange are allowed with same or different products
Return Intimation: You can either call our Support Number 8875871311 or Email Us at firstname.lastname@example.org within 7 days from date of delivery. The details of the return (Order number, courier docket No or AWB No, and Reason for Return) should be shared with the Customer Support by email.
Guidelines for a valid return:
Product & Accessories, if any, should be in original condition
Tags should be retained and returned
All products sold on Yash Gallery are 100% genuine. We understand how much you value your every purchase. We are committed to making your shopping experience a delightful one.
NO REFUNDS and REPLACEMENTS would be entertained for International shipments
You cannot cancel the order once the payment is made and order is in process. if you really want to cancel the order for any reason you can call us on below number within 1 hour of order placed and if the order is not shipped we will try our best to help you.
You can call if any issue with placed order:
Your refund will be initiated by us within 2 business days of receiving the refund request and authorization of the refund.
Your refund is estimated to be credited in the account, used for order payment, between 4-8 days after initiating the refund. Please note that the timing of the actual account credit is dependent on multiple external agencies such as banks, payment gateways and external couriers (for cheques).
Mode of Refund
For both cancelled orders & returned products (due to incomplete sets, incorrect style, wrong sizes, or defective products delivered), the refund amount will be credited back into the same account (online banking, credit card, debit card) that was used to make the purchase. In case of Cash On Delivery (COD) orders, refund will be done through NEFT.